Project Background Details
Amazing Coffee Houses (ACHs) is a coffee shop that will be located in Milwaukee, WI. We have been able to purchase our own building within the city near Milwaukee’s top tourist attraction site near the Gold Rock Museum. The building is not renovated. Our market analysis of Milwaukee, WI indicated the city is the top city for coffee drinking in WI. Because we’re close to the city’s museum, we plan to become the top destination for local and American and foreign customers who visit Milwaukee each year.
Our customers will have a wide range of coffee flavors to choose from including dark roast to light roast as well as specialty flavors throughout the year. They will also enjoy freshly baked low-fat donuts that aren’t available anywhere in the state. ACHs will hold true to its vision and mission of providing customers with a premier café experience. By creating a new twist for the café experience, ACHs will increase sales by more than $125,000 over the next three years and maintain a gross margin of 70%. The shop is 5,500 square foot of open space. Our plan is to have 2 bathrooms, a coffee bar, and enough tables to seat at least 50 customers. This is a coffee shop that also makes and sells donuts. The renovation must account for all that is needed to get the shop ready for both coffee and donuts. The project has an initial budget of $650,000. It is now January and Sam and Gloria would like the new location to be up and running no later on July 4th. You will need to use MS Project Software for this assignment.
The team returned and discussed their ideas about the budget impacts on the project scope. The brainstorming session went very well, with a lot of input from the entire team. You now have more than enough project cost information to share with Sam and Gloria. The discussion again turns to the best way to present the information. Jim shares some insight on Sam and Gloria with the team.
“Sam and Gloria will have different concerns and issues on project human resources and quality management,” says Jim. “Sam will focus more of his attention on the qualifications of people, while Gloria will be concerned with the cost of additional resources and services and quality for the project.”
“Sam and Gloria really liked our MS Project schedule presentation,” says Jerry.
“I agree, we should just continue to build our MS Project schedule and this time assign cost and human resources for all activities,” says Sara. “We should include a plan on how we’re going to manage quality; otherwise, they will ask us how we plan to handle that. Let’s just prepare a simple 1-page quality management plan using this template and present it with the updated MS Project schedule” says Jerry.
“The MS Project cost should include the salary and budget information that we shared in our team discussion,” you say. “We should also consider the cost of possible overtime pay. And yes Jerry, I can fill out this simple quality management plan document.”
“Don’t forget the cost of additional people, equipment, and technology for team members and the cost of the services rendered by the vendors,” says Sara. “It should include additional maintenance and training costs as well.”
“Oh, that’s great!” says Jim, turning to you. “Do you think you can prepare another version of the MS Project Plan and the Quality Management Plan for the team? You did such a great job the last time.”
“Sure,” you say. “I’ll have it ready to review at our next meeting.”
During your final check of your MS Project schedule, you review your notes from the meeting to be sure you have covered salary and budget information from your discussions, and the cost of overtime, additional people, equipment, and technology. Also include the cost of services rendered by the vendors.
For your quality management plan, please find any template or ask your instructor for one. Just make sure you focus on the quality management processes shown in the PMBOK® guide.
PMBOK is a registered mark of the Project Management Institute, Inc.