System Administration, computer science homework help
Imagine you have been hired as a consultant for a small IT company of 25 people called ABC, Inc. After experiencing very rapid growth, ABC, Inc. is having challenging IT issues. As of now, the individual handling the IT duties is not trained as a systems administrator.Your job as consultant to ABC, Inc. is to solve IT challenges by clarifying systems administration responsibilities and tasks.Write a 3–4-page proposal in which you include the following:
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- Define the current problem and the set of business requirements for the problem you need to solve.
- Define the stakeholders and company requirements for the system administration.
- Classify the different types of IT support and IT policies within the organization.
- Describe the protection and safety measures support technicians should consider.
- Apply best practices related to professionalism and incident management.
- Create a basic troubleshooting strategy for solving systems-related technical issues as it relates to this company.
- Apply the assessment’s assigned lab concepts and activities.
Criteria Non-performance Basic Proficient Distinguished Define a set of business requirements.
Does not define a set of business requirements. Identifies potential business requirements. Defines a set of business requirements. Defines a set of business requirements; definition provides a solution. Define the stakeholders.
Does not define the stakeholders. Lists stakeholders but does not include a definition of who the stakeholders are. Defines the stakeholders. Defines the stakeholders; definition includes the company requirements for the system administration. Classify types of IT support and policies.
Does not classify the types of IT support and policies. Lists general IT support and policies. Classifies the types of IT support and policies. Classifies the types of IT support and policies; classification accurately supports the selected organization. Describe the protection and safety measures considered by support technicians in an IT organization.
Does not describe the protection and safety measures considered by support technicians. Lists potential protection and safety measures considered by support technicians. Describes the protection and safety measures considered by support technicians. Analyzes the protection and safety measures considered by support technicians. Apply best practices related to professionalism and incident management.
Does not identify best practices related to professionalism and incident management. Identifies best practices related to professionalism and incident management. Applies best practices related to professionalism and incident management. Applies best practices related to professionalism and incident management and describes how best practices support the vision of a company. Create a basic troubleshooting strategy for solving systems-related technical issues.
Does not create a basic troubleshooting strategy for solving systems-related technical issues. Creates a basic troubleshooting strategy for solving systems-related technical issues; strategy does not relate to the current challenge. Creates a basic troubleshooting strategy for solving systems-related technical issues. Creates a detailed troubleshooting strategy for solving systems-related technical issues. Apply the assessment’s assigned lab concepts and activities.
Does not apply the assessment’s assigned lab concepts and activities. Discusses the assessment’s assigned lab concepts and activities but does not apply them to the activity. Applies the assessment’s assigned lab concepts and activities. Applies the assessment’s assigned lab concepts and activities; application shows strong understanding of the concepts. Communicate in a manner that is scholarly, professional, and consistent with expectations for members of professional communities.
Does not communicate in a manner that is scholarly, professional, and consistent with expectations for members of professional communities Communicates in an inconsistent scholarly and professional manner for members of professional communities. Communicates in a manner that is scholarly, professional, and consistent with expectations for members of professional communities. Communicates in a manner that is scholarly, professional, and consistent with expectations for members of professional communities; written communication is free of errors that detract from the overall message