twitter assignment

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TWITTER ASSIGNMENT

With social media playing such a large roll in our industry today, it is important to understand how to communicate effectively within its constraints. As with Twitter, we have a limited amount of characters to apologize to guest complaints. In the exercise below, you will need to respond to my guest complaint on Twitter and stay within their constraints.

TWITTER COMPLAINT:

Waited for over an hour for my table. Service was slow. Cold Food. #dontgo #badservice #badfood

Assignment:

In 140 characters or less you must respond to the guest complaint, resolve the issue, and ensure the guest will return.

 
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