Process Edge: ITIL at Celanese, assignment help

/in /by

i need the answer of questions  below according to the case study as attchment

case study Finding the Process Edge: ITIL at Celanese

Q1)

Describe and assess Celanese’s approach to IT service improvement.

Q2)

The infrastructure group was more eager tp

pursue SLAs than the groups that had more interaction with the business, e.g. applications area. What explains this difference in the perception of SALs’ value?

Q3)

If you were the CIO and you were trying to decide which of the five ITIL projects

you should endorse and support financially, what would your decision be? Why?

 
Do you need a similar assignment done for you from scratch? We have qualified writers to help you. We assure you an A+ quality paper that is free from plagiarism. Order now for an Amazing Discount!
Use Discount Code "Newclient" for a 15% Discount!

NB: We do not resell papers. Upon ordering, we do an original paper exclusively for you.