SOCW6311 Walden Week 9 Client Satisfaction Process Evaluation Paper

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Due 04/24/2019

Just as in needs assessments, interviews and focus groups are common tools for obtaining information about the processes involved in the implementation of programs. Process evaluation should include specifics about purpose, questions which the evaluation will address, and methods that social workers will use to conduct evaluations.

Review the many examples of process evaluation results described in Chapter 8 of Dudley, J. R. (2014). Social work evaluation: Enhancing what we do. (2nd ed.) Chicago, IL: Lyceum Books, or in the optional resources. Select an example of a process evaluation that produced valuable information. Compare the description of those results with the Social Work Research Qualitative Groups case study located in this week’s resources..

  • Post a description of the process evaluation that you chose and explain why you selected this example.
  • Describe the stage of program implementation in which the evaluation occurred, the informants, the questions asked, and the results.
  • Based upon your comparison of the case study and the program evaluation report that you chose, improve upon the information presented in the case study by identifying gaps in information.
  • Fill in these gaps as if you were the facilitator of the focus group.
  • Clearly identify the purpose of the process evaluation and the questions asked.

References

Becker,L.A. (1999). Statistical and clinical significance. Retrieved from https://www.uccs.edu/becker/clinsig

Dudley, J. R. (2014). Social work evaluation: Enhancing what we do. (2nd ed.) Chicago, IL: Lyceum Books.

  • Chapter 8, “Improving How Programs and Practice Work” (pp. 167–207)

Man-Son-Hing, M., Laupacis, A., O’Rourke, K., Molnar, F. J., Mahon, J., Chan, K. B., & Wells, G. (2002). Determination of the clinical importance of study results. Journal of general internal medicine, 17(6), 469–476.

Plummer, S.-B., Makris, S., & Brocksen S. (Eds.). (2014b). Social work case studies: Concentration year. Baltimore, MD: Laureate International Universities Publishing. [Vital Source e-reader].

Read the following section: “Social Work Research: Qualitative Groups” (pp. 68–69)

 
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